Acendas launches rebooking tool for flight disruptions

Kansas City-based travel management company Acendas has added a new tool designed to help travelers rebook flights after delays and cancellations.

The Mission Control ReRoute tool, created with TMC software developer Magnatech, sends travelers SMS alerts when their flights are canceled, which includes a link showing options for flight options, including on airlines other than their original carrier. Travelers can either book a new flight via their smartphone or communicate directly to an agent via text message.

Acendas, a long-standing affiliate of BCD Travel specializing in travel management for small and medium-sized clients, said they have received “extremely positive” feedback from customers since the launch of the tool.

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